Effective Date: July 01, 2025
Website: www.gizfam.com
Business Name: GizFam
Country of Operation: Bangladesh

GizFam (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make a purchase from www.gizfam.com.

1. Information We Collect

We collect the following types of personal information:

a) Information You Provide:

  • Full name
  • Mobile number
  • Email address
  • Shipping address
  • Billing address
  • Payment method (handled securely via third-party)
  • Product preferences or messages

b) Automatically Collected Information:

  • IP address
  • Browser type and device info
  • Pages visited and time spent
  • Cookies and tracking tools (for analytics & ads)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate about order status or support
  • Improve our website, products, and customer experience
  • Send promotional emails or SMS (only with your consent)
  • Detect fraud or misuse of our platform

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data only with:

  • Delivery partners (e.g., courier services)
  • Payment gateway providers
  • Technical support or hosting services
  • Legal authorities, when required by law

All third parties are required to respect the privacy of your data.

4. Cookies & Tracking

We use cookies to:

  • Maintain user sessions
  • Track website performance
  • Show you relevant ads (e.g., via Facebook Pixel or Google)

You may disable cookies from your browser settings at any time.

5. Data Storage & Protection

  • Your data is stored on secure, encrypted servers.
  • We use SSL (Secure Socket Layer) to protect transactions.
  • Access to your data is limited to authorized personnel only.

6. Payment Information

We do not store your card or mobile banking information on our servers. Payments are processed securely through trusted third-party gateways (e.g., SSLCommerz, bKash, Nagad).

7. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information
  • Withdraw your consent to marketing communications
  • Request us to stop using your data

To do this, contact us via:
📧 Email: support@gizfam.com
📞 Phone: +8801716583495

8. Privacy for Minors

We do not knowingly collect information from users under the age of 13. If found, the data will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. You are encouraged to review it regularly.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data usage, contact us at:

GizFam
Dhaka, Bangladesh
📧 Email: support@gizfam.com
🌐 Website: www.gizfam.com